Maximizing HR Strategy: Balancing Internal Strengths with External Expertise
๐๐๐ฑ๐ข๐ฆ๐ข๐ณ๐ข๐ง๐ ๐๐จ๐ฎ๐ซ ๐๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ: ๐๐๐ฅ๐๐ง๐๐ข๐ง๐ ๐๐ง๐ญ๐๐ซ๐ง๐๐ฅ ๐๐ญ๐ซ๐๐ง๐ ๐ญ๐ก๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ฑ๐ญ๐๐ซ๐ง๐๐ฅ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐
Developing a HR strategy is critical for organizational success โ not just ๐๐๐๐ you are prioritizing, but ๐๐๐ you can make the desired impact. In my experience, leveraging both internal strengths and external expertise has helped me drive efficiency, innovation, and growth.
Based on a recent conversation with the Head of People & Culture of an international company with significant changes and growth, here were my suggestions to optimize resources and optimize impact:
๐ ๐๐ฌ๐ฌ๐๐ฌ๐ฌ ๐๐ง๐ญ๐๐ซ๐ง๐๐ฅ ๐๐๐ฉ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
Skill Inventory: Evaluate the existing skills and expertise within your HR team.
Technology Utilization: Ensure you're maximizing current HR technologies and platforms.
Process Efficiency: Identify and streamline internal HR processes for optimal performance.
Example: Redesign the onboarding process to be completely digital, enhancing new hire experience and speeding up integration.
๐ ๐๐๐๐ข๐ง๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ข๐ ๐๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ข๐๐ฌ
Core Functions: Retain critical HR functions in-house, such as employee relations and performance management.
Growth Areas: Determine areas where internal resources may need enhancement or support, like leadership development, coaching, and cultural transformations.
Example: Partner with external coaches to accelerate leadership development or support sales organisations to drive growth, specially in local languages!
๐ ๐๐๐๐ง๐ญ๐ข๐๐ฒ ๐๐ฑ๐ญ๐๐ซ๐ง๐๐ฅ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐๐ฌ
Scalability Needs: Utilize external partners during peak periods, kickoff of critical or supporting large-scale initiatives to maintain flexibility.
Flexible Resource Allocation: Use agile, temporary resources and on-demand support to minimize costs and stay adaptable.
Example: Utilize freelance HR consultants for training programs, change management, or interim assignments, avoiding permanent costs.
๐ ๐๐ซ๐จ๐ฆ๐จ๐ญ๐ ๐๐จ๐ฅ๐ฅ๐๐๐จ๐ซ๐๐ญ๐ข๐จ๐ง & ๐๐๐๐ฌ๐ฎ๐ซ๐ ๐๐ฆ๐ฉ๐๐๐ญ
Continuous Feedback: Establish feedback loops to assess the effectiveness and make necessary adjustments.
Knowledge Transfer: Promote the sharing of insights and best practices between internal and external resources to build internal capabilities over time.
Performance Metrics: Establish clear KPIs to evaluate the success of both in-house and outsourced HR functions.
Example: Organize workshops where external experts share their expertise with the internal HR team and also evaluate performance and adjust strategies as needed.
๐ฌWhat are your best practices balancing internal/external resources to optimize your impact in HR?
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